The Anatomy of a Fruitful Tutorial: The Step-by-Step Dissection
Yunhan Xu
Salutations
The very moment the Writing Center door swings open to reveal a slightly
bashful student with essay woes, all tutors in the vicinity should greet that
student with a warm welcome. The first step to exceptional service is a
cheerful attitude and an inviting smile. If a student’s first impression of the
Writing Center is positive, there is also a statistically greater chance that
he/she will return for another tutorial.
Phrases to use:
“Welcome to the Writing Center!
How can we help?”
“Are you looking for someone to
help you with your paper?”
Setup
After you have greeted the student, set him or her up with a tutor.
Though we understand that everyone has busy schedules and would love an extra
study hall, please do not vocalize
this in the presence of a tutee. Nothing makes tutees more uncomfortable than
the belief that they are burdening their tutors.
Try to establish small talk while you are grabbing a Writing Center
form (found in the tray atop the shelves by the bulletin board). This will help
the student feel at ease conversing with you, especially if they are
underclassmen.
Questions to ask:
“How’s your week been?”
“Did you see [insert TV show,
sports event, etc.] last night?”
“Do you have any exciting plans
for the weekend?”
Diagnosis
The diagnosis is the first writing-related section of the tutorial. An
assessment of the tutee’s needs should not be limited to the paper itself. The
better the questions you ask, the higher the quality of the tutorial. This
process should also help you fill out the Writing Center form – make sure to
write a brief summary of what the tutee would like to work on before you start tutoring!
Questions to ask:
“What class is this assignment
for? Who’s your teacher?”
“What are the requirements for
this assignment?”
“When is this assignment due? How
much time do you think you’ll have before the due date to make revisions?”
“How do you feel about your paper
so far?”
“Is there a particular section or
aspect of your paper that you’d like to focus on today?”
“Has your teacher already given
you feedback about your essay? What did he/she recommend that you improve?”
Read ‘n’ Feed
Read through the essay and offer positive and constructive feedback. Balance your criticisms
with well-placed compliments – our role is not to micromanage every part of a
tutee’s paper, but rather to offer helpful advice in broad strokes. Try not to
read through a paper silently while the tutee looks on – be vocal! Engage the
tutee as you read – point out great word choice as well as awkwardly-worded
phrasing. If a tutee has expressed that he/she wants to improve a specific part
of his/her paper (the conclusion, voice, etc.), try to integrate suggestions
about that aspect of the paper throughout your reading.
Compliment/criticisms to combine:
“I really like the way this
sentence sounds –the fluency and structure is great! If we could make the
transition a bit smoother, it would sound even better.”
“This paragraph supports your
thesis very strongly. The rest of the paragraphs should have specific examples
just like this one does – I think that would make the whole paper more
cohesive.”
Recommendations
Provide concluding remarks and suggestions. The intention of this
advice should be to create tangible, overarching goals for the tutee for
his/her revision process. If you noticed recurring weaknesses in the paper
(redundant analysis, citation errors, etc.), mention this to the tutee. In the
same vein, praise the tutee for the highlights of the paper! Combine your
recommendations with reassurance about the paper’s quality, but don’t guarantee
any letter grades – a splendid tutorial will not necessarily translate into a
splendid grade.
Documentation
Write the verbal comments you gave on the Writing Center form while the
tutee packs up. Don’t forget to record the duration, location, and period of
the tutorial.
Sendoff
Give the tutee the white sheet of the form and encourage him/her to
return! It’s also a nice touch to offer your email in case the tutee has any
follow-up questions about the tutorial.
Phrases to use:
“It was a pleasure to read your
paper!”
“I was very impressed with the points
you made in this essay!”
“If you need some extra help making
revisions, feel free to come in again!”
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